Refund policy

Refund & Return Policy

Last Updated: October 14, 2025

At DBOSS Firearms, we stand behind the quality of every product we create. Our merchandise—like our community—is built to last. That said, we understand things can happen, and we’ve got your back when they do.

1) Eligibility for Returns

We accept returns or exchanges within 30 days of delivery on most items if they meet the following conditions:

Item is unused, unwashed, and in original condition
Includes all original tags and packaging
Purchased directly from dbossfirearms.com

Non-returnable items:

Stickers, decals, patches
Clearance/final sale items
Digital products or gift cards

2) Damaged or Defective Items

If your order arrives damaged or defective, email dorseybossllc@gmail.com within 7 days of delivery. Include:

Order number
Brief description of the issue
Clear photo of the damage

We’ll make it right with a replacement or a full refund once verified.

3) Exchanges

Need a different size or color? We’ll exchange apparel within 30 days of delivery if unworn and in original packaging.
Customer pays return shipping unless the exchange is due to our error.

4) Refunds

Once your return is received and inspected, we’ll email you an update.
Approved refunds go back to your original payment method within 5–10 business days.

5) Late or Missing Refunds

If your refund hasn’t posted:

Check your bank account again.
Contact your card issuer (processing times vary).
Still stuck? Email dorseybossllc@gmail.com and we’ll track it down.

6) Shipping Costs

Shipping costs are non-refundable. If you receive a refund, original shipping is deducted unless the return is due to our mistake.

Straight-Shooter Summary

If it’s our mistake, we fix it—fast.
If you change your mind, we’ll work with you—fair and square.
No gimmicks. No fluff. Just respect.